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Anti-social behaviour case reviews

If a resident or group of residents are experiencing anti-social behaviour (ASB), and feel that appropriate action is not being taken, they have the right to request a review of their case. The case review is called an ‘anti-social behaviour review’.

Any victim of ASB or someone acting on their behalf such as a carer, family member, MP or local councillor in North Herts can use the anti-social behaviour review to request a review of their case, providing they meet the trigger threshold:

  • three reports from an individual about separate incidents in six months or;
  • three individuals have separately reported similar incidents in six months.

How to request a review

You can use the anti-social behaviour review by completing the request form below.

Email your completed application to communitysafety@north-herts.gov.uk, or alternatively post it to: Community Safety, North Herts Council, Council Offices, Gernon Road, Letchworth, SG6 3JF.

A written acknowledgement will be sent to the person making the request within three working days.

The relevant agencies, the council, the Police, and if appropriate, a housing association, will meet to review the case. We will provide you with an outcome of this meeting in writing.

Complaints

The anti-social behaviour review does not replace an individual agency’s complaints process.
 
If you wish to make a complaint regarding a specific agency or member of staff, please contact them directly using the details below.

Number of community trigger requests received

Review requests 2017/18 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24
Number of reviews requested under the community trigger 0 0 0 2 1 1 2
Number of requests that could not be pursued as they were anonymous, or permission was not given to share information with other agencies 0 0 0 0 0 0 0
Number of reviews that did not meet the threshold 0 0 0 1 0 1 1
Number of reviews undertaken 0 0 0 1 1 0 1
Number of reviews that did meet the threshold, but no further action was needed regarding the ASB 0 0 0 0 1 0 0
Number of reviews resulting in a recommendation being made regarding the ASB 0 0 0 1 0 0 1

Further information

Further information about the Anti-social Behaviour, Crime and Policing Act 2014 can be found on the GOV.UK website.